Wonders of Northern and Eastern Sri Lanka – Travel Girls

1. Reservations and Payments

• A 30% deposit of the total trip cost is required to confirm the booking.

• The remaining balance must be paid 45 days before the trip starts.

2. Cancellation Policy

• Cancellations must be notified in writing.

• Refund policy:

• Cancellation up to 45 days before the trip: 30% of the total (deposit) refunded.

• Cancellation within 45 days before departure: No refund.

3. Changes to the Itinerary

• The company reserves the right to modify the itinerary due to unforeseen circumstances such as weather conditions, political issues, or natural disasters.

• Alternative options will be offered when possible, but any additional costs will be the client’s responsibility.

4. Mandatory Insurance

Clients must have travel insurance covering:

✔ Accidents

✔ Medical expenses

✔ Helicopter rescue

✔ Trip cancellation

✔ Civil liability

5. Liability and Obligations

• The company is not responsible for injuries, losses, damages, or delays caused by:

• Natural disasters

• Political issues

• Personal circumstances of the client

• Clients must comply with local laws and follow the guides’ instructions.

6. Health and Physical Condition

• Clients are responsible for ensuring they are physically fit and in good health to participate in the trip.

• It is recommended to consult a doctor before engaging in adventure activities.

7. Visas and Documentation

• Travelers must have a valid passport and visa to enter Sri Lanka.

8. Claims

• Any complaints during the trip must be reported immediately to the guide or company representative to seek a resolution.

9. Force Majeure

• The company is not liable for events beyond its control, such as:

• Natural disasters

• Strikes

• Wars

• Flight cancellations

10. Acceptance of Terms

• By booking a trip, the client automatically accepts these terms and conditions.